Clients need service with their capital assets or procurement. Services are on the lines
of Product support, business function service, technology support and change management support. IdeationTC also has
gained its experience at the highest level with the best accolades in Software-as-a-Service, through providing access
to clients through mere licensing agreement. The rest is provided by IdeationTC. Instead of eulogizing body-shopping
as professional services, IdeationTC provides active service in troubleshooting, in running a process, in Build-Operate-Transfer
mode of application development and servicing till the customer is offered a project as a profitable and running venture.
Services offered are instantaneous, remote, resident, hand-holding, docket or ticket based and stand-by.
Services are timed, event driven, problem driven and resolution guaranteed. Service is quality guaranteed and vetted
by joint monitoring driven by responsibility matrix. IdeationTC follows Prince2 and PMP specifications in process
development and consulting. In Service industry we have concrete solutions on the following areas of implementation: